Terms and Conditions:
By making a reservation using the website (www.tfcthailand.com) you (the “User”) hereby understand that an agreement has been entered into by you and Tropical Fitness Collective Management Services LLC (“Tropical Fitness Collective” and that you agree to have read and understood the following terms and conditions fully:
Physical condition, medical background and age
Physical Condition: The User declares that they are physically fit and mentally capable to engage in exercise, fitness and nutrition programs, and will inform Tropical Fitness Collective and Tiger Muay Thai (the instructors, consultants and related staff) of any condition or risk that may have an effect on their ability to participate in any exercise, or fitness program, prior to commencement. If the User has any doubt on this, they should consult with a doctor or Medical Physician before confirming and placing a reservation.
Injury: In case of serious injury, the User cannot ask Tropical Fitness Collective. (Trainers or other staff) to adapt or change the content of any group classes. The User is only permitted to participate in the classes they physically can do, regarding their ‘minor’ injury without disturbing the class. The User must inform the Trainer of any Injury.
Age: All ages are welcome. However, if you are under the age of 16 years, you must be accompanied by an adult (parent or guardian) who is also a Tropical Fitness Collective. guest. Please note that children under the age of 16 years may not be able to participate in the group exercise classes. This will be subject to consent of our Partner gym.
Damage – Personal injury / personal items
Tropical Fitness Collective is not responsible for the loss or theft of, or damage to, personal property on or off the Tropical Fitness Collective premises, whether held in storage or not. This incorporates, yet, is not restricted to, suitcases, electrical items, cash, or other property. You agree to take proper precautionary measures to keep away from misfortune or robbery of, or harm to, individual property. In case of such misfortune, or harm, you consent to release Tropical Fitness Collective. from and against all cases, activities, costs and requests to such losses, misfortune or harm, however brought on, emerging out of or regarding your stay at Tropical Fitness Collective.
Classes reservations
There are no reservations required for joining a class when booking with Tropical Fitness Collective or Tiger Muay Thai unless stated on the timetable.
Check in / Check out
Check in is at 3pm and check out is at 12 (Noon). Should you arrive earlier than 3pm, you can request an early check-in (subject to availability). Alternatively, you can leave your bags in the storage until your room is ready. If you wish to request a late check out, please speak to the reception the day before your due departure to see if this can be accommodated.
Cancellation / changes / refund policy
Tropical Fitness Collective understands that circumstances can arise which result in changes or a cancellation and will do everything in our power to accommodate you. However, in order to ensure your place, it is important that you inform us of any changes as soon as possible. Please email us at info@tropicalfitnesscollective.com with as much information you can provide.
To make a booking with Tropical Fitness Collective we require a deposit of a minimum of 25% to secure you spot.
Cancellation:
Up to 4 weeks prior to arrival you will be refunded 75% of your full payment. Deposit non-refundable.
Within 4 weeks of your arrival date NO refund applicable.
Changes
4 weeks prior to date of arrival free of charge. Dependent on availability.
4 weeks after date of arrival a $200 fee will be applied. Changes are dependent on availability so please do let us know as soon as you can and we will do everything we can to change your dates of training and accommodation.
Insurance
As our programs include physical exercise, (minor) contact sport and nutrition regimes – every guest is required to purchase their own personal medical and accidental insurance before they enroll onto a program.
Transportation
All Thailand packages include a complimentary Airport Pick-up/Drop-off at Phuket International Airport. Please indicate time of arrival with your exact flight details no later than 48 hours before your arrival to your host so we can arrange the transfer for you. In the event you do not provide us with your flight details within 48 hours of arrival, we cannot guarantee a driver. On departure, please notify reception at the accommodation 24 hours ahead, of what time you would like your transfer to the airport.
Special rates and promotions
Any promotions are not available in conjunction with any other promotions unless stated. If you have a promo code it will be applied to the list price on the booking page.
Photography and Social Media
Tropical Fitness Collective from time to time will take photographs and films of our guests for marketing purposes. We will always ask your Consent.
Changes to services & terms and conditions
Tropical Fitness Collective reserves the right to make changes to services and terms and conditions at any time without prior notice.